Privacy Policy
Effective Date: 1st feb 2026
1. About Us and Operator Status
Tracker by CreatorGrid is currently developed and operated by a group of independent collaborators and is not operated through a registered company or incorporated legal entity at this time.
For the purposes of this Policy:
- references to "we", "us", or "our" mean the Service operators collectively,
- no individual collaborator assumes personal liability beyond what is required under applicable law.
Users acknowledge that data is processed by the Service infrastructure and not by any individual personally.
2. Definitions
Personal Data means any information that identifies or can reasonably identify an individual.
User Content means any prompts, ideas, scripts, uploads, inputs, outputs, or materials provided or generated through the Service.
Public Content means information available publicly on third-party platforms or websites without authentication or circumvention.
Processing includes collection, storage, use, analysis, transmission, or deletion of data.
AI Systems means machine learning models, automated workflows, and generative systems used by the Service.
3. Information We Collect
We collect information in the following categories:
3.1 Information You Provide
When creating an account or using the Service, you may provide:
Account Information
- Name
- Email address
- Login credentials
- Payment details (processed via third-party processors)
User Content
- Video ideas
- Scripts
- Prompts
- Research inputs
- Generated outputs
- Any content you upload or create through the Service
3.2 Information Collected Automatically
When you use the Service, we may automatically collect:
Device Information
- IP address
- Device type
- Browser type
- Operating system
Usage Information
- Features used
- Session duration
- Interaction logs
- Workflow activity
- Error reports
- Performance metrics
This data helps us maintain, secure, and improve the Service.
3.3 Public Content
Where you choose to track or analyze public accounts, we may process:
- Public posts
- Public metadata
- Public engagement metrics
- Publicly accessible information
We do not intentionally access private or restricted data.
You are responsible for ensuring your tracking activities comply with applicable platform rules and laws.
4. How We Use Information
We may use information to:
- Operate and provide the Service
- Enable AI-driven content generation and analysis
- Improve product performance and reliability
- Develop new features
- Provide customer support
- Monitor abuse, fraud, or security risks
- Comply with legal obligations
- Conduct internal research and analytics
5. AI Training and Data License
Because the Service relies on AI technologies:
By using the Service, you grant us a worldwide, non-exclusive, royalty-free license to use User Content and generated outputs to:
- Process requests,
- Improve Service quality,
- Train or refine internal AI models,
- Develop new features,
- Enhance safety and reliability.
We do not sell your personal data.
We do not use your data to train public or external AI systems without consent.
Training is limited to internal systems.
6. Legal Basis for Processing (India)
Where applicable under Indian law, including the Information Technology Act, 2000 and Digital Personal Data Protection Act, 2023, we process data based on:
- User consent
- Contractual necessity
- Legitimate business interests
- Legal compliance
7. Data Sharing
We do not sell personal information.
We may share limited data with:
Service Providers
- Payment processors
- Cloud hosting providers
- Infrastructure providers
- Analytics tools
- Security providers
These providers process data solely to operate the Service.
Legal Requirements
If required by law or governmental authority.
Safety and Rights Protection
To prevent fraud, abuse, or legal harm.
8. Data Retention
We retain data only as long as necessary to:
- Provide services
- Meet legal obligations
- Resolve disputes
- Improve systems
We may delete or anonymize inactive accounts after reasonable periods.
9. Data Security
We implement reasonable technical and organizational safeguards including:
- Encryption
- Access controls
- Secure servers
- Monitoring systems
However, no system is completely secure. Use of the Service is at your own risk.
10. User Rights
Subject to applicable law, you may:
- Access your data
- Correct inaccurate data
- Request deletion
- Withdraw consent
- Close your account
Requests can be sent to: creatorgrid.org@gmail.com
We will respond within reasonable timeframes.
12. International Data Transfers
Data may be processed on servers located outside India through cloud providers.
By using the Service, you consent to such transfers, subject to reasonable safeguards.
13. Children’s Privacy
The Service is not intended for individuals under 18 years of age.
We do not knowingly collect data from minors.
14. Disclaimer of Warranties
We do not guarantee:
- absolute privacy,
- uninterrupted service,
- error-free systems,
- or complete security.
The Service is provided “AS IS”.
15. Changes to This Policy
We may update this Policy periodically.
Continued use after changes constitutes acceptance.
16. Contact Information
Questions About Your Privacy?
If you have any questions or concerns about our privacy practices, we're here to help.